A. When you place an order for a sprocket and chain kit, Your Supersprox-stealth rear sprocket is "Lifetime Guaranteed" for free, no matter what sport or what bike. If your Supersprox-stealth sprocket gets worn out you can ask for a "FREE" replacement. (*See full details)
B. All you need to do is fill out the certificate that comes with your kit and post it in to us. Then your covered, regardless of mileage or time.
Additional to the Standard Guarantee
Weather you buy a "KIT", a chain or any part from Supersprox we guarantee our products to be free from any manufacturing Defects, such as machining faults, scratches, dents or other defects that would render the parts unusable or unsatisfactory.
Supersprox products are suitable to fit on any bike Mentioned in our web site. Providing that the bike has not been modified to provide more power or torque than it was originally designed to produce.
*How to claim the "LIFE TIME GUARANTEE" and the conditions.
The KIT guarantee only covers kit sales, where an RK or IRIS sealed link chain is purchased with the Supersprox countershaft sprocket and the Supersprox-stealth rear sprocket.
Guarantee in detail
Each GUARANTEE has a unique number, something like this # 8372-193-2007/8". This number is required to claim your free sprocket.
Should your sprocket become worn out during use, the worn sprocket must be returned to our claims department with details of the name and address used when you purchased the kit.
Include the original receipt if you have that. Please keep your receipt in a safe place. You can find our address in the contact us section of the web site www.supersprox.com.
Upon receipt of your worn sprocket, we will inspect it and providing it has been used responsibly, regularly lubricated, we will replace your worn out sprocket with a new one free of charge.
A replacement sprocket will be shipped to you within 14 days of the receipt of your worn out sprocket. We will only replace like for like and the replacement sprocket must be for the same bike, with the same tooth number as the one sold under the guarantee. The guarantee is specifically related to you and does not pass to any other person.
We charge postage and packaging for the replacement at a flat rate of $14.95, you will be required to pay this before we despatch the replacement sprocket.
